We’ll respond to your support call within 120 Minutes or Less- GUARANTEED!
When you contact our office with a computer related issue, we guarantee that your phone or support ticket will be either answered immediately or returned within 120 minutes by one of our experienced engineers who can help. If we fail to respond within that time frame, the service for that incident is free.
We do not force you into a one size fits all plan. We are willing to work with you to develop a plan to fit your needs and budget.
No two companies are alike and we would rather spend the time to really know your business in depth and provide you a solution that is right for your budget and business.
We are large enough to provide outstanding service to our clients, and small enough to value your business and get to know you.
You are never a number to us; you are a person and company whose business we value and care about.
We provide personal support from live and local people.
You don’t have to login somewhere in cyberspace and have a complete stranger take over your computer. Talk to one of our local engineers who you will see on a regular basis.
We talk about technology in terms you can understand. We will never talk down to you or speak in technical jargons.
Everyone who speaks with you regarding your technical problem will provide you the answers to your questions in PLAIN ENGLISH. Our engineers will never make you feel stupid because you don’t understand their “geek speak”.
100% Unconditional Satisfaction Guaranteed.
We will do whatever it takes to make sure you are completely satisfied with the work performed. No problems or hassles!